ARC is seeking a highly experienced, energetic, and knowledgeable Director of Talent Success to join the team. Based primarily in the Los Angeles office, this position will work closely with executive leadership to further ARC’s mission, to help enhance the leadership capacity of its staff, and ensure that ARC remains an inclusive, equitable and safe environment for all of its employees. Monthly visits to each ARC location (Ventura County, Sacramento County, Housing Programs in Los Angeles) will be necessary in this role. Experience working with formerly incarcerated staff is preferred, but not essential to this role, as ARC is comprised of approximately 75% formerly incarcerated staff.
- At least seven years of management experience as a Talent leader (essential)
- Proven experience working for nonprofit organizations (in a full-time capacity); within the administration/People/Talent department
- Knowledge and experience in trauma-informed approaches to management
- Knowledge in compliance with federal, state, and local employment /EEO laws and equity regulations with full understanding of Talent functions and best practices
- A passion for people, processes, and spearheading improvements
- Certification preferred in either SHRM, HRCI, SPHR or PHR
- Expertise in conflict resolution and mediation, with understanding of restorative justice practices
- Able to promptly respond to and skillfully manage unanticipated employee crisis situations
- Strong decision-making and problem-solving skills
- High attention to detail, exceptional organizational skills, and ability to take a hands-on approach to implementing and managing multiple projects and timelines
- High ability to work independently
- Excellent written and verbal communication skills
- Ability to handle sensitive situations with the highest levels of professionalism and maintain confidentiality
ESSENTIAL JOB FUNCTIONS
- Develop and manage overall talent acquisition strategy for the organization
- Spearhead the coordination of sourcing, screening, interviews, references, and documentation for staff hiring
- Ensure the organization has the highest caliber employment candidates by building strong referral and partnership networks and cultivating relationships with potential future candidates
- Develop and administer all aspects of annual performance management process
- Partner closely with leadership to sculpt future performance / leadership succession strategies
EMPLOYEE & LABOR RELATIONS
- Conducts regular meetings with managers and employees and provides staff guidance when appropriate.
- Interviews staff and conducts on-site observation and investigations when necessary.
- Analyzed information gathered and develops recommended solutions and next steps.
- Manages and resolves complex employee relations issues, and conducts effective, thorough, and objective investigations.
- Identifies training needs and participates in evaluation and monitoring of training programs to ensure success; follows up to confirm training objectives are met.
- Maintains confidentially and organization of files of investigations conducted and information received.
- Collaborates with executive leadership to review ARC’s grievance process and protocol, including but not limited to, dispute resolution
- Leads the process of annually updating the ARC employee handbook
- Oversees risk management for the organization in partnership with executive leadership
- Establish key performance indicators (KPIs) and other effectiveness indicators to monitor progress for all of HR’s major functions
- Develops and strengthens orientation and training programs specifically aimed at assisting staff in transitioning into the workplace post incarceration so that they are prepared to succeed in an office context
- Ensures applicants have interview and onboarding experiences that are high quality and reflective of the organization’s culture
- Organizes robust sexual harassment trainings geared toward issues specific to ARC staff
- Co-designs and manages competency-based staff training, building structures to support staff professional development
CULTURE + DEI
- Develops and executes an effective strategy to attract, retain, develop, and scale the company’s talent through equitable practices for full-time and part-time employees
- Drives inclusion & diversity practices across the company through implementing initiatives to promote inclusion and diversity into our learning, core people processes and workplace culture
- Develops strategies aimed at maintaining a healthy workplace culture, including programs and initiatives related to employee communications, engagement and relations across the organization’s programs and offices
- Ensures supervisors have expertise and tools necessary to foster organizational effectiveness in a multicultural environment
- Fosters a culture of accountability, trust, recognition and results among staff at all levels consistent with the short and long-term objectives of the organization
- Proactively advances equity outcomes: Identifies decisions, policies, or practices that have disparate impacts based on identity.
The Director of Talent Success is a full-time staff position with a salary of $80k – $100k annually, dependent on experience. ARC also offers full-time employees a competitive benefits package including medical, dental, vision, life and a 401k match.
To apply, please send résumé and cover letter to ARC’s Deputy Director, Bikila Ochoa, at firstname.lastname@example.org. Please include “Director of Talent Success” in the subject line of the email. In your cover letter, please highlight your general approach to talent management, development and support.