The Program Director (Director) will work with the Executive Director and the Deputy Director to help manage the Member Services and Clinical Services departments of the organization. The successful candidate will have: a strong sense of teamwork with the ability to work both independently and as part of a team; ability to prioritize; flexibility and good judgment; ability to hold confidential information with integrity; ambition to develop new skills, be highly organized and detail oriented. The Director must role model leadership, must display patience and empathy, and must create an environment where both our staff and members can thrive.
The Director is responsible for supervising and mentoring select Associate Directors and other staff in their provision of services and program requirements. The services and program requirements include the navigating the ARC membership process, data collection, retention and integrity, program evaluation, community engagement and clinical and wellness services. The Director will supervise all aspects of Case Management across the organization, which includes life coaches in the ARC offices in Los Angeles and Sacramento, Ventura Training Center, the Hope & Redemption team, the Ride Home Program, and in ARC Housing. The Director will also be essential in helping to develop new programs, trainings, and projects from concept to fruition.
Essential Position Functions
- Help to plan, coordinate, organize, and attend community building activities, including monthly member support meetings, community networking events, retreats and community service events.
- Coordinate and oversee all weekly programs and direct care services.
- Create new and innovative groups and curricula for ARC community groups.
- Oversee and support with facilitation of ARC community groups
- Support in recruitment of Member Services staff, HR issues, and overall management issues in collaboration with the Human Resources Team.
- Support in staff development – personnel planning, training programs, performance measures, disciplinary measures, investigations and write ups.
- Support with creating and adhering to budgets for new programs/projects.
- Participate in brainstorming the viability of new opportunities and general expansion support/input.
- Oversee high quality program and member data collection, integrity, confidentiality and program evaluation. utilization of ARC’s case management database.
- Assist with planning out new contracts/opportunities for expansion.
- Helping to develop/mentor formerly incarcerated staff members for leadership positions at ARC.
- Maintain consistent communication across all departments and programs at ARC and identify opportunities for member to engage in each department.
- Supervise two Associate Directors, program managers, ARC life coaches, membership events coordinator, among other staff.
- Supervise day-to-day operations of assigned departments.
- All other requests as assigned.
- Master’s Degree required,
- At least five consecutive years of non-profit management experience; or
- At least three years of programming experience
- At least two years of experience working in direct service
- Experience working in the juvenile or criminal justice fields.
- Management experience: supervising staff, managing contracts and budgets, developing and writing reports, etc.
- Superior written and verbal communication skills.
- Can work effectively in a fast-paced environment.
- Skill Sets: Highly motivated and able to multi-task. Team spirit with trust in coworkers and excellent communication skills. Proficiency in Microsoft Office required. Experience with case management or treatment focused database preferred. Excellent written/verbal communication skills mandatory with the ability to work on a team.
Must have reliable transportation and current California Driver’s License with valid registration and insurance. While performing the duties of this job, the employee is regularly required to sit; drive; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.
- Salary $75k to $90k.
- 401k with employer match.
- ARC pays 75% medical/dental/vision benefits for the individual: 50% for dependents.
- 10 paid vacation days, 6 paid sick days.
To Apply: Please send your résumé and cover letter to Bikila Ochoa at email@example.com
Please note that employment is contingent upon proof of full vaccination against COVID-19.
Anti-Recidivism Coalition is an Equal Opportunity Employer and will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.